Design Thinking for Innovation

Type Workshop

Duration 4h

DESCRIPTION

A HUMAN-CENTERED APPROACH The course explores the fundamentals of the Design Thinking process, which assist in developing customer focus and defining problems. Design thinking strategies are immediately translated into hands-on exercises to ensure the practical application of everything participants have learned.

Modules

What is Design Thinking?

Empathizing with Customers

Defining Problems from the Customer's Perspective

Brainstorming Customer-centric Solutions

Prototyping to Visualize Solutions

Testing and Refining Solutions

Outcomes

Learn the characteristics of design thinking

Identify the steps for reframing a problem

Describe the elements of customer-centric brainstorming

Explore best practices for prototyping and conducting user tests